Plus a new audit log, mixed ductless quotes, cleaner contracts, and flexible discount ordering.
͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­͏​  ­
SEPTEMBER 2026 NEWSLETTER

Hi there,

This month, we’re making it easier to close, audit, configure, and present every quote—from a simpler checkout to more flexible ductless templates and cleaner customer contracts.
 

CHECKOUT STUDIO • SEPTEMBER 14

Checkout Studio
is coming next week!

This improved checkout experience will be live for all
customers starting next week. Watch the video below
so you understand the change.
Checkout Studio showing selected upgrades beside a cart with equipment, discounts, incentives, and monthly payment
Watch the Checkout Studio preview

No action is needed on your part.
Reach out to your customer success rep if you have any
questions or would like to be a beta tester.

🚀 Product Updates
Audit log in SetSale Settings showing quote change history

PRODUCT UPDATE

Track Every Change to a Quote

A new Audit Log is now available across the platform, giving teams a complete, tamper-proof history of important actions—such as who created or changed a quote, invited a team member, updated billing, or used an API key, and when.

PRODUCT UPDATE

Easier Quoting for Ductless Systems

Previously, a quote template could only contain one type of ductless system. Templates can now include both single-zone and multi-zone ductless mini-split systems in the same quote—for example, a budget tier using a single-zone unit and a premium tier using a multi-zone unit.

Reordering discounts within a SetSale quote while calculated amounts remain correct

PRODUCT UPDATE

Prioritize your Most Important Discounts

Arrange discounts in any order while creating quotes. SetSale still calculates them correctly behind the scenes—fixed dollar discounts first, then percentage discounts—but displays them in the order you choose.
👀 Psst… you can always read all our monthly updates here.

OPERATOR INSIGHTS

You Can't Follow Up on What You Can't See

The homeowner didn't say no — they said "let me think about it," and then the deal went quiet. Most contractors have no idea what happened next: whether the quote got opened, which options got a second look, where each deal actually stands. So follow-up becomes guesswork, and the leads that went cold were often the closest to buying. When you can see what happens after a quote leaves — opens, activity, real status — follow-up stops being a coin flip. You stop chasing everyone and start closing the ones already leaning in.
 

WEBINARS

Quote Faster with a Live Walkthrough

Join a live 45-minute walkthrough with Jake or Lizette from the SetSale training team. They'll show you real quoting workflows, share proven strategies you can apply immediately, and answer your questions live.
Register Now

Palmetto Comfort Plan partner spotlight

PARTNER SPOTLIGHT

Finturf Financing

Finturf is a trusted SetSale partner and point-of-sale financing platform. What makes Finturf different from a single lender relationship is the Finturf Stack: a group of loan products and lender rules that Finturf offers as one package.
 
Build financing right into a quote without leaving SetSale, and homeowners get a real-time offer from a whole network of lenders — one application, more approvals. Every tier shows an estimated monthly payment that updates automatically when the job changes.
👉 See how it works: What Is the Finturf Integration?
 

Additional Resources

Still have questions?
Reach out to our team or visit the help center.
Ask a Question

Ready to see SetSale in action?
Book a demo with our training team to get started.
Book a Demo

Need follow-up training?
Schedule a personalized 30- or 60-minute session for you or your team.
Book a Session

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Questions? Visit the SetSale Help Center.
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